The terms and conditions governing your use of FirstPost.io and our personalised job alert service.
Please read these Terms of Use ("Terms") carefully before creating an account or subscribing to FirstPost.io. By using our website or service, you agree to be bound by these Terms. If you do not agree, please do not use FirstPost.io.
These Terms form a legally binding agreement between you and FirstPost.io (operated by a sole trader registered in the United Kingdom, "FirstPost", "we", "us", "our").
FirstPost.io provides a personalised job alert service ("Service") that monitors company career pages and applicant tracking systems on behalf of subscribers. The Service delivers email digests of new job postings matching each subscriber's configured preferences. The Service is provided on a subscription basis.
The Service is intended for personal, non-commercial use by individuals seeking employment. Use of the Service for commercial purposes — including but not limited to reselling, aggregating, or redistributing job listings — is strictly prohibited.
You must be at least 18 years of age to use FirstPost.io. By creating an account, you confirm that you are 18 or older and that the information you provide is accurate and complete. We reserve the right to suspend or terminate accounts where eligibility cannot be verified.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@firstpost.io if you suspect unauthorised access to your account.
You may not share your account with another person or create multiple accounts to circumvent subscription limits. We reserve the right to close duplicate or fraudulently created accounts without refund.
FirstPost.io offers three subscription tiers: Starter (25 companies, £7.99/month), Pro (50 companies, £12.99/month), and Elite (100+ companies, £19.99/month). Annual billing options are available at a discounted rate. Plan features and pricing are as described on the Pricing page at the time of subscription.
Subscriptions are billed in advance at the start of each billing period (monthly or annual). Payments are processed by Stripe, Inc. By subscribing, you authorise us to charge your chosen payment method on a recurring basis until you cancel.
We reserve the right to update pricing with at least 30 days' written notice. Price changes will not take effect mid-billing-period.
If a payment fails, we will attempt to collect payment up to three times over seven days. If payment remains outstanding after this period, your subscription will be suspended. You will receive email notifications throughout this process. Access is restored upon successful payment.
All prices shown are inclusive of UK VAT where applicable. Subscribers outside the UK are responsible for any applicable local taxes.
You may cancel your subscription at any time from your account dashboard or by emailing billing@firstpost.io. Cancellation takes effect at the end of the current billing period. You will continue to receive the Service until that date, after which access is removed and no further charges are made.
Cancellation does not automatically delete your account or your data. To request deletion, see Section 10 and our Privacy Policy.
If you are not satisfied with the Service for any reason within the first 14 days of your initial subscription, contact us at billing@firstpost.io to request a full refund. Refunds under this guarantee are processed within 5–10 business days to your original payment method.
Outside the 14-day window, refunds are not provided for partial unused billing periods, except in the case of a material failure of the Service on our part. Annual plan subscribers who cancel after 14 days may receive a pro-rated refund for unused complete months, at our discretion.
We ask that you contact us before initiating a chargeback with your bank or card provider. We work to resolve disputes promptly and in good faith. Frivolous chargebacks may result in account suspension.
Following subscription and completion of the preference form, we aim to have your personalised feed live within 48 hours on business days. During periods of high demand this may extend to 72 hours.
Changes to your job preferences, company list, or alert schedule made via your account dashboard are applied within 24–72 hours depending on your plan tier. During this period, your feed continues to operate under your previous configuration.
FirstPost.io is a job alert and monitoring service. We do not guarantee that use of the Service will result in job interviews, job offers, or employment. The quality and quantity of alerts depends on how actively your target companies are hiring, your preference configuration, and external factors beyond our control.
We monitor career pages via publicly available ATS APIs and HTML scraping. A small number of companies actively block automated monitoring tools, which may result in those companies being temporarily or permanently unavailable in your feed. We will notify you if this affects companies on your list and will suggest alternatives where possible. Such unavailability does not constitute grounds for a refund unless it materially affects the core value of the Service.
We aim for high availability of all backend monitoring systems but do not guarantee 100% uptime. Scheduled and unscheduled maintenance may occasionally delay alert delivery. We do not provide SLA guarantees for consumer subscription tiers.
You agree not to:
Violation of these terms may result in immediate account suspension without refund.
All content on firstpost.io — including text, design, code, logos, and service methodology — is the intellectual property of FirstPost.io or its licensors. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
Job listing data surfaced in alert emails is derived from publicly posted information on company career pages and belongs to the respective employers. FirstPost.io makes no claim of ownership over job listing content.
By uploading a CV or submitting preferences, you grant FirstPost.io a limited, non-exclusive licence to use that data solely for the purpose of configuring and running your personalised job alert feed. We do not claim ownership of your CV or personal information. You can request deletion of your CV at any time from your account dashboard or by contacting privacy@firstpost.io.
FirstPost.io displays third-party advertisements on the website. Advertisements are clearly labelled and are served by our advertising partners. We are not responsible for the content, accuracy, or products/services of third-party advertisements. Clicking an advertisement may take you to a third-party site governed by that party's terms and privacy policy.
We do not serve advertising within alert emails sent to subscribers. Advertising is limited to the firstpost.io website only.
The Service integrates with third-party services including Stripe (payments) and AWS (infrastructure). Use of these services is governed by their respective terms of service. We are not responsible for the availability or conduct of these third-party services.
To the maximum extent permitted by applicable law, FirstPost.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of employment opportunity, loss of income, loss of data, or loss of business, arising from your use or inability to use the Service.
Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total subscription fees paid by you in the 12 months preceding the claim.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
If you are a consumer in the UK, you may have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing in these Terms affects those statutory rights. By subscribing and expressly requesting that service commencement begin before the end of the 14-day statutory cooling-off period, you acknowledge that you may lose your statutory right to cancel during that period. We supplement this with our own 14-day money-back guarantee described in Section 6.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory local laws in your country of residence provide otherwise.
We may update these Terms from time to time. We will notify you of material changes via email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may cancel your subscription before they take effect.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms: